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Mechanical problem form

Note: Appliance/door/plinth grille askew: Instructions x55 Align device and door and x60 Align device and door v2.0

Note: If you hear unusual noises, please read the following blog post first: Wine cooler makes noise

Contact details
Product data
(on the back of the chamber or in the manual, the number below the barcode label)
Failure description

If your report concerns noise, please include the following attachments:

  • Noise recording (best with the smartphone approx. 1m in front of the device at a height of 1m, duration: approx. 30 seconds)
  • 1 to 2 photos showing the complete device with installation location