Note: Appliance/door/plinth grille askew: Instructions x55 Align device and door and x60 Align device and door v2.0

Note: If you hear unusual noises, please read the following blog post first: Wine cooler makes noise

Contact details

Firstname (Mandatory field) Surname (Mandatory field) Address 1 (Mandatory field) Address 2 Postcode (Mandatory field) City (Mandatory field) Country (Mandatory field) E-Mail (Mandatory field) Phone (Mandatory field)

Product data

Model number (Mandatory field) Serial number (on the back of the chamber or in the manual, the number below the barcode label) Date of purchase Invoice/Order number (if available)

Mounting Freestanding unit Built-in unit

Failure description

Detailed failure / error description (Mandatory field)

Attachment

If your report concerns noise, please include the following attachments:

Noise recording (best with the smartphone approx. 1m in front of the device at a height of 1m, duration: approx. 30 seconds)
1 to 2 photos showing the complete device with installation location

If there is any visual damage, please send us a picture of it. That will help us to resolve your case timely.

I have read and understood the data protection notice

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Service

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