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Delivery Information

General information

Delivery coverage: Delivery worldwide, in 8 countries free of charge kerbside, floor delivery available against surcharge in 12 countries

Delivery time: 5 - 15 business days, if available Shipping service Express delivery and delivery in upland, islands and outermost areas on request

Conditions for curbside delivery: Public access for a fullsize truck for unloading or delivery location must be guaranteed. Presence required for the delivery of goods and reachable via telephone. If a second delivery needs to be scheduled, the customer shall bear the costs.

Conditions for floor/dolly delivery: Access to the point of delivery must be freely accessible and be sufficiently large-sized (no crane operations, removing/disassembling doors, spiral staircase, etc.). No installation or on-site changes (e.g. wall mounting, electrical outlets).

Additional transport costs: Additional transport costs might incur should our carrier require a smaller than standard vehicle (eg transit van) to gain access.