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Support-Transport

Support form for transport damage

Support Hotline
+44 (0) 203 514 83 75 (Please fill out the support form first so that a repair ID can be opened.)

 

Contact details

Device data

(on the back of the cabinet or in the operating instructions, the number under the barcode)

if available

Was the damage noted on the delivery note/handheld device from the carrier?
(If visible damage is not noted on the delivery note/handheld device, there is no insurance coverage)

Attachments

Please take the following high-quality photos of all damage and upload them:

  1. Long shot (complete device / packaging visible)
  2. Close-up of the damage(s)
  3. Additional photo of the 2 serial numbers

Max file size: 2048 KB | Allow file types: jpg, jpef, gif, png, pdf
Max file size: 2048 KB | Allow file types: jpg, jpef, gif, png, pdf
Max file size: 1024 KB | Allow file types: jpg, jpef, gif, png, pdf
Max file size: 3072 KB | Allow file types: wav, mp3, m4a, flac, aiff

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